Terms and Conditions

GENERAL

This website is owned and operated by Zenith Consultancy Ltd hereinafter referred to as “Zenith Consultancy ” or “We”

Each department of Zenith Consultancy operates independently but falls under one umbrella.

We undertake to keep all the information of the client secret and, will always work to protect the interest of the customer.

While we put in all effort to verify all information before it is delivered to ensure professionalism and accuracy, we will not be liable for any misinterpretation, misunderstanding, misconception, mistake or negligence by the client in following or executing instructions given.

 

We operate as an independent body and thus cannot associate ourselves with the client for any litigation whatsoever in case of breach from the client or from us.

Our hotline service is toll free and aims at providing a preliminary support to interested aggrieved parties with regards to Human Resource- Compliance matters at corporate level. This service applies particularly to Sole Trader, Small and Medium enterprises. The support primarily aims at providing guidelines only and thus recipients are expected to act sensibly. We will not be liable for any damage suffered thereof. However, for a more guaranteed  and full fledge service, it is highly recommended to hire our services for expert intervention.

Free Consultation means a free preliminary support and it applies to one consultation per  client per month lasting for the discounted period hereunder mentioned.

Discounted period will last for one month as from official date of announcement.

We undertake to respond to your inquiries as quickly as possible but a reasonable period of time is needed especially after office hours, week-end, public holidays and peak times- Reasonable period of time may range from one hour to one day.

To benefit from our free service clients will have to disclose their identity and obtain a unique Id number.

Our service price excludes third parties’ costs/fees/remuneration/compensation in all cases. This shall be indicated by asterixis or communicated on paper while agreeing on services.

RECRUITMENT:

Whilst we may have a pool of  job seekers who have been trained on Employability Skills at Zenith, we cannot guarantee the availability of those candidates to fill vacancies upon request of clients. Having said that, we shall do our level best to look for other appropriate candidates to supply the demand.

We do not guarantee placement (by whatever name called), permanent and/or temporary job as, amongst other things, this largely depends on the candidate’s performance during the interview, placement or probation.

Job postings are subject to our approval, format and discretion. Upon your request, we shall decide whether or not to post your vacancy.

Organisations are required to provide us with a feedback on the outcome of an interview.

A job vacancy post will remain on our website for a minimum of Two weeks , and maximum of One month.

 

TRAINING

REFUND POLICY, CANCELLATIONS, TRANSFER TO ALTERNATE SHORT COURSES, FREE COURSE FEE

If you wish to notify any cancellations, refunds or requests for transfers, you must write to admin@zenithconsultancy.mu. Alternatively call Zenith Consultancy on our free Hotline 86073 to discuss your options.

More than 13 working days from commencement

In the event of a cancellation, the Institution will refund the fees paid in full if Zenith Consultancy is advised in writing of a cancellation more than 13 working days before the Training Commencement Date.

13 business days or less from commencement

In the event of notification of a cancellation 13 working days or less before the Course Commencement date, only 50% of fees paid will be refunded to cover administrative and other fees. Zenith Consultancy cannot accept responsibility for changes to work commitments or personal circumstances within this 13 working day period.

We reserve the right to cancel the training  if we do not meet the minimum number of attendees or any other justified reasons, in which case participants will be refunded in full.

In case the training is cancelled by Zenith Consultancy for whatever reasons, participants will be refunded in full.

Once a participant books a place online or otherwise, payment has to be done within one day unless otherwise agreed.  Fees refer to registration and course fee.

Free Training means you will not be charged  at all except for a refreshment fee, if applicable,  shall be disclosed in our announcement.